At Ardbeg House, we take your privacy as seriously as we take our whisky – handled with care, never shared without reason, and always kept safe. Ardbeg House is operated by MacDonald & Muir Limited (company number SC19038), registered at The Cube, 45 Leith Street, Edinburgh EH1 3AT.

When you visit our website, make a booking, contact us, or sign up for news, we collect certain personal details such as your name, contact information, booking preferences, payment details, and, if you’ve chosen to hear from us, your email address for marketing. We use this information to manage bookings, process payments, respond to enquiries, improve our services and, with your permission, send you updates and offers.

We may share your data with trusted partners who help us operate Ardbeg House, manage bookings, or process payments. These partners are carefully selected, and your information is only ever shared when necessary. We never sell your data to anyone.

Our website uses cookies and analytics to make your visit smoother and to help us understand how people use the site. You can control or disable cookies at any time through your browser settings.

We keep personal information only as long as necessary – to meet legal requirements, manage bookings, or maintain your communication preferences. If you’ve subscribed to updates, we’ll keep your details until you unsubscribe or ask us to remove them.

You have the right to access, correct or delete your information, withdraw consent for marketing, or object to certain processing. To do this, please contact privacy@ardbeg.com. If you’re ever unhappy with how we handle your data, you can reach out to the Information Commissioner’s Office at www.ico.org.uk.

We take every reasonable step to keep your information safe, though no online system is entirely without risk. This policy may be updated occasionally to reflect changes in the law or how we operate. The latest version will always appear here.

If you have any questions, you can contact us at privacy@ardbeg.com or write to us at Ardbeg House, Port Ellen, Islay, PA42 7DU.